TERMS AND CONDITIONS OF PURCHASE

TERMS AND CONDITIONS OF PURCHASE

These terms and conditions govern the contractual relationship between THE GRAMOUNCE SL and users who make purchases through our website https://www.thegramounce.com

1. Seller Identification

  • Owner: THE GRAMOUNCE SL
  • NIF/CIF: B19398445
  • Registered Address: Calle Blasón 5, 28025 Madrid
  • Email: kitchen@thegramounce.com
  • Registration Details: Registered in the Mercantile Registry of Madrid, Volume 46571, Folio 61, Entry 1, and Sheet M-817633.

2. Purchase Process

  • Select the desired products and add them to your shopping cart.
  • Complete the required information and select your payment method.
  • You will receive an email confirming your order.
  • The contract will be considered formalized once payment is confirmed.

3. Accepted Payment Methods

  • Credit/debit card.
  • Bank transfer.
  • Payment platforms (e.g., PayPal).

4. Prices and Taxes

  • All prices include VAT and are expressed in euros (€).

5. Shipping Policy

  • We do not sell any physical products

6. Right of Withdrawal

  • You have the right to withdraw from your purchase within 14 calendar days without the need for justification. Please consult our Returns and Warranty Policy [here].

7. Warranty

  • All our products come with a legal warranty of 2 years, however since they are digital services, we would have to assess case by case.

8. Dispute Resolution